Have questions about how Wastigo works? You’re not alone. We’ve gathered the most frequently asked questions from our customers and provided clear, simple answers to help you understand everything about using our waste pickup platform.
Whether you’re booking for the first time or are a regular customer, this FAQ guide will make your experience even smoother.
1. What is Wastigo?
Wastigo is an online waste pickup platform that connects customers with trusted local waste collection services. We offer residential and commercial waste solutions including regular garbage pickup, junk removal, dumpster rentals, recycling services, and more.
2. How do I book a waste pickup with Wastigo?
You can book your pickup quickly and easily on our website: wastigo.com. Just choose the type of service you need, enter your location and preferred date, and confirm your booking. It takes only a few minutes!
3. What locations does Wastigo serve?
Wastigo started in Germany and is expanding globally. We currently serve many cities and regions, and our network of local waste partners is growing every month.
4. What types of waste does Wastigo collect?
We handle a wide range of waste types, including:
- Household trash
- Bulk items
- Construction debris
- Garden waste
- Old furniture and appliances
- Recyclables
We do not collect hazardous materials or items prohibited by local laws.
5. Is Wastigo eco-friendly?
Yes. Sustainability is one of our core values. We work with certified partners who follow environmentally safe disposal and recycling practices. Our goal is to reduce landfill waste and promote a cleaner planet.
6. How much does Wastigo cost?
Our pricing is transparent and varies depending on the type of service, volume of waste, and location. You’ll see a clear cost breakdown during the booking process—no hidden fees.
7. Can I schedule same-day pickups?
In many areas, yes! We offer same-day or next-day pickups depending on availability. Check our platform for options in your area.
8. What if I need to cancel or reschedule my pickup?
You can easily manage your bookings through your account on our website or by contacting us at info@wastigo.com. Just let us know at least 24 hours in advance.
9. Is my personal information safe with Wastigo?
Absolutely. We follow strict data privacy standards (GDPR compliant) and use secure technology to protect your information. Read our full data protection policy at wastigo.com.
10. How do I become a waste partner with Wastigo?
If you are a licensed waste collector and want to join our partner network, email us at info@wastigo.com. We are always open to expanding our trusted local network.
11. How can I contact Wastigo support?
You can reach us anytime by email at info@wastigo.com. Our support team is friendly, responsive, and ready to help with any concerns or questions you may have.
12. Does Wastigo offer business waste solutions?
Yes, we provide waste services for commercial clients including offices, retail stores, restaurants, and more. Whether it’s regular collection or one-time junk removal, we can tailor solutions to your needs.
Conclusion
We’re here to make waste management easy and stress-free. If you still have questions after reading this FAQ, don’t hesitate to reach out. Our team at Wastigo is always happy to help and make your waste collection experience simple, secure, and sustainable.
Book your next pickup today at wastigo.com.