Effective Date: September 2, 2016
At Wastigo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
- Information We Collect
When you use Wastigo’s waste collection services, we may collect the following information:
Personal Details: Name, email, phone number, and address.
Payment Information: Processed securely through third-party providers (PayPal, Razorpay). Wastigo does not store full payment card details.
Location Data: We collect GPS-based location to provide accurate doorstep waste collection services.
Service Data: Records of pickups, cancellations, weight, and type of waste.
- How We Use Your Information
We use your information to:
Provide and manage waste collection services at your doorstep.
Assign and guide waste collectors to your location accurately.
Process payments securely.
Send service updates, invoices, and notifications.
Improve our services and ensure compliance with safety regulations.
- Location Data
Location is only collected to ensure accurate pickup.
Your location data is not shared with any third parties except waste collectors assigned to you.
Wastigo does not track your movements outside service usage.
- Sharing of Information
We may share information only in these cases:
With Collectors: To complete waste pickup requests.
With Legal Authorities: If waste is found to be hazardous, illegal, or in violation of government regulations, we will report it immediately.
With Payment Partners: To process transactions securely.
We never sell your data to advertisers or third parties.
- Data Security
All data is stored with industry-standard encryption.
Payments are processed via PayPal and Razorpay, both PCI DSS compliant.
Wastigo staff have restricted access to sensitive data.
- Your Rights
As a customer, you have the right to:
Access, update, or delete your personal data.
Request details of the data we hold about you.
Withdraw consent for location tracking (however, this may impact our ability to provide services).
- Children’s Privacy
Wastigo services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.
- Updates to Privacy Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on our website with the revised effective date.
- Contact Us
If you have questions about this Privacy Policy, you may contact us:
📧 Email: support@wastigo.com